In the Lower Mainland, we offer Free Wholesale Shipping over $350. For orders below the threshold, the live shipping rates can be found upon check-out once your address has been populated. We also offer Free Pick-Up with no minimum order at our Vancouver Chinatown (250 East Pender Street) and South Surrey (202 - 14016 32 Avenue) locations.

For Victoria customers, we offer Free Wholesale Shipping over $500 for days we run the truck there which is currently every Thursday.

We run our truck regularly to Chilliwack, Langley, Abbotsford, and semi-regularly to Squamish, Whistler, Pemberton, Victoria, Duncan, and Nanaimo. Contact us for details of our next trip, timelines and order minimums, or to arrange a special delivery along those routes.

In the rest of BC and Canada, we offer shipping via FedEx or UPS which can be purchased directly from the cart checkout page, or Custom Shipping Solutions for large palletized orders or any other arrangement. If you choose Custom Shipping Solutions at checkout, a member of our team will reach out to you to consult on next steps! 

 

We ship dry orders every day but orders placed on the weekend aren’t picked up until Monday as our courier pick-ups are Monday to Friday. Dry orders placed before 10 AM PST will be shipped the same day. 

 

We only ship orders with cold and frozen items on Mondays and Tuesdays (with some exceptions within BC for Wednesdays). Orders placed after 10 AM PST on Tuesdays may be shipped the following week. 

 

You will receive a confirmation email with your tracking number when your order is shipped. We cannot control what happens to orders once they leave our facilities - please check your tracking number for more information.

 

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout. We are using live rates and what’s quoted is the same rate that we are being charged from the carriers. 

 

Orders containing perishable items must have a shipping time of 1-2 days. During cold months, 3-day shipping might be fine, but the risk of shipping outside of our guidelines must be accepted and we would not be able to take any responsibility for any spoilage occurring due to extended transit time. 

If you have any questions, please reach out to us at wholesale@vegansupply.ca.